by Lilly Carroll | Mar 8, 2022 | Business, Equality, Uncategorized
Every year International Women’s Day (IWD) is commended on March 8, with the first gathering held in 1911 and saw millions of people march and rally to campaign for women’s rights. Ladies’ equality has made positive gains however the world is inconsistent....
by Lilly Carroll | Nov 3, 2021 | Vulnerable Customers
We sat down with Revive Account Manager, Sam Jones, to find out more about the steps needed to create effective engagement for the most vulnerable customers. The industry is changing. As consumers, we’ve come to expect more, maybe even demand it. We want...
by Lilly Carroll | Nov 3, 2021 | Debt, Vulnerable Customers
22-28th of March marked the UK’s Debt Awareness week and the 12-month anniversary of the first UK lockdown. 22-28th of March marked the UK’s Debt Awareness week and also the 12-month anniversary of the first UK lockdown. Debt Awareness Week is a drive to destigmatise...
by Lilly Carroll | Nov 3, 2021 | Customer Service, Debt, Financial Services, Utilities, Vulnerable Customers
What you need to know about the new Debt Breathing Space Regulations. The Breathing Space and Mental Health Crisis Debt Respite Scheme came into force on 4th May 2021 in England and Wales. The regulations are designed to ensure that people in problem debt have the...
by Lilly Carroll | Nov 2, 2021 | Debt, Vulnerable Customers
Competition between businesses is a force for positive change, but never when it comes at a cost to the consumer. Today, that cost can come in many forms, from higher prices and unfavourable credit agreements, to poor customer experience and a failure to provide a...
