by des dowling | May 4, 2022 | Customer Service, Vulnerable Customers
The rising cost of living has been well documented over the last year, with 83% of adults in the UK reporting an increase in their cost of living in March 2022*. Price increases have come across the board with multiple industries being heavily impacted; Energy, Water,...
by Lilly Carroll | Nov 3, 2021 | Customer Service, Debt, Financial Services, Utilities, Vulnerable Customers
What you need to know about the new Debt Breathing Space Regulations. The Breathing Space and Mental Health Crisis Debt Respite Scheme came into force on 4th May 2021 in England and Wales. The regulations are designed to ensure that people in problem debt have the...
