Customer Experience (CX) can make or break a business, so getting customer feedback to your teams where it can be reviewed and actioned is essential. ReviveCX allows your business to reach out to capture NPS, Customer Satisfaction scores (CSAT) and transactional feedback ratings.
By creating regular feedback loops, you will optimise your CSAT processes and boost your satisfaction rates, whilst closing service delivery gaps and expediting customer care and support for the those who need it most.
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Read the latest news and customer stories on Customer Experience and much more. Here are a few of our latest case studies where you can learn more about how our clients have unlocked powerful information about their service by tracking sentiment and performance easily.